Expenses don't load after first bank connection

We get this in support and in the app. We’re publishing it here so people can vote on it and so the next person doesn’t have to write it again. No names, no account numbers.

Problem

The bank has already connected, transactions are visible, but the spending screen keeps spinning or ends with an error. After a dozen or so minutes it sometimes comes back on its own.

This happens during the first, large import — not during a regular refresh.

Expected Behavior

Either spending is displayed immediately (even if it’s still “calculating categories”), or there’s a clear message that the import is finishing up — not a generic error.

We can confirm: after a large initial import, the spending read may time out before we pull in the categories. Data from the bank is not lost.

It’s on the list as a bug, not as a feature request. If you encounter this again — the time and bank name are enough, no need for a statement screenshot.